Physiotherapy Telehealth Consults

TELEHEALTH CONSULTS

Wakefield Sports + Exercise Medicine Clinic physiotherapy is now offering telehealth consults for those clients who are unable to attend face-to-face consults.

Since the COVID-19 shut down, we have developed a streamlined Telehealth service via Zoom.

Private Health Care CEO, Dr Rachel David, states “the primary focus of health funds was to meet the needs of the community and their members. There is evidence that individual telehealth consultations with physiotherapists is effective’’.

Telehealth consults are a great way to progress your rehabilitation and keep you moving from your home environment.

HOW TO JOIN A ZOOM MEETING

The Zoom platform requires a laptop with audio function and a camera.

Alternatively, you can use your smartphone.

THE DAY OF YOUR APPOINTMENT

On the day of your scheduled Zoom consultation, your treating physiotherapist will email you a link.

Click on this link at the time of your appointment. If your physiotherapist is not ready you will be placed in a virtual waiting room until admitted.

Telehealth checklist:

• Please be ready to join the consult at the time scheduled
• A portable device e.g. laptop, smartphone or iPhone is ideal as a demonstration may be required
• Ensure your Internet connection is stable
• Wear loose comfortable clothing
  
• A quiet room with plenty of space is preferred
• Please have any rehabilitation equipment you may need close by
  
• If you are under the age of 18 years, an adult family member or guardian must be present

AT THE APPOINTMENT

Your appointment will be similar to a face to face appointment. The video consultation allows both discussion, observation and planning a programme to help you achieve your needs.

BILLING AND CLAIMING

Telehealth item codes and price

We may be able to process your private health insurance claim over the phone depending on your health fund and level of cover, otherwise, the account will need to be paid in full and a receipt will be emailed to allow you to claim manually with your private health. Please consult with your Private Health provider.

FOLLOWING YOUR CONSULT

You will be emailed your exercise programme or updates to an original programme .